Biography:
Elaine Monroe is an adjunct faculty for the Medical Assistant Certificate programs at the University of Providence. Her comprehensive clinical experience as a medical assistant, combined with her quality clinical and administrative skills, help prepare her for teaching courses in anatomy, physiology, nutrition, pharmacology, medical law and ethics, clinical procedures, and administrative medical assisting.
Elaine’s educational achievements include a Bachelor of Science in Healthcare Management, and a Master of Education in Educational Technology and Learning Design from Western Governors University. She also earned her Medical Assistant Certificate from Everest College and is nationally certified through the American Association of Medical Assistants.
Her professional triumphs include her currently held position as clinical operations supervisor, demonstrating her leadership and expertise in healthcare operations, and leading the Medical Assistant-Registered to Medical Assistant-Certified Pathway program at the university. Prior to her current role, Elaine served in various medical assistant positions in primary care, specialty, and urgent care clinics.
Educational Background
- Bachelor of Science in Healthcare Administration, Western Governors University
- Medical Assistant Certificate, Everest College
- Associates of Applied Science, Everest College
Professional/Clinical Background
- Clinical Operations Supervisor, Providence Swedish (Current)
- Medical Assistant, Float Pool, Primary Care, Specialty, Urgent Care
Faculty/Teaching Background
- Adjunct Nursing Faculty, University of Providence (Current)
Program Involvement
- XMA: Medical Assistant Certificate
Course Involvement
- XMA 101: Anatomy, Physiology & Nutrition
- XMA 102: Anatomy, Physiology & Pharmacology
- XMA 120: Healthcare Ethics, Legal Issues & Infection Prevention Pharmacology
- XMA 160: Administrative Practice & Finance
- XMA 195: Internship & Career Prep
- XMA 294: MA-R to MA-C Pathway
Three Questions With Elaine Monroe
- If you could give any piece of advice to an incoming student, what would it be?
- Remember to give yourself grace. Mastery takes months, if not years… the only difference between you and everyone else in your field is experience. So, be kind to yourself. In addition to being kind to yourself.. Staying up to date with healthcare changes is crucial for healthcare professionals to provide patients with the best care possible. The healthcare landscape is always evolving – processes, techniques, and technology… are being updated and sometimes overhauled. Continued education is one of the most important things healthcare professionals can do for themselves, their patients, and their careers.
- What do you enjoy doing outside of academia?
- When not teaching for the university, I’m busy building and developing caregivers as a Clinical Operations Supervisor for Providence Swedish. As a result, I can share tips and tricks for proving positive patient outcomes and making a difference in the quality-of-care patients receive every day. Outside of work and teaching, I’m a busy wife and mom. Spending quality time with my family is the most important thing to me, and being a mom to such a fabulous tiny human being is nothing short of phenomenal. We take plenty of vacations and enjoy paddleboarding together.
- What is the most challenging aspect of working in healthcare, and how do you deal with it?
- For me, the most challenging aspect of the healthcare field is seeing how many amazing caregivers suffer from compassion fatigue, burnout, and training fatigue. I am a champion for compassion and empathy. Being kind to others costs me nothing and is so meaningful to others. Championing others and celebrating their successes is a huge part of why I’m in healthcare. With every caregiver that I support and share my experience with… I can make an impact on every patient that they encounter.
